Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• Return Window: The item must be returned within 30 days of receiving it.
• Condition: The item must be unused, in the same condition that you received it, and in the original packaging.
• Proof of Purchase: The item must be accompanied by the receipt or proof of purchase.

How to Request a Refund

1. Initiate a Return: Contact our customer support team at [Your Email] or [Your Phone Number] to request a return authorization.
2. Return Instructions: Provide your order number and details about the product you wish to return. You will receive instructions on how to return the item.
3. Return the Item: Ship the item back to the address provided in the return authorization.

Refund Processing

• Inspection: Once we receive your returned item, it will be inspected to ensure it meets our return eligibility criteria.
• Approval: If the return is approved, your refund will be processed. The credit will be applied to your original method of payment within 7-10 business days.
• Refund Amount: The amount refunded will include the cost of the item. Please note that shipping costs are non-refundable, and you may be responsible for return shipping costs unless the item was defective or damaged.

Late or Missing Refunds

If you have not received your refund yet:

1. Check Your Bank Account: Allow a few additional days for processing by your bank.
2. Contact Your Credit Card Company: There may be a delay before your refund is posted.
3. Contact Your Bank: Processing times may vary.

If you have followed these steps and still have not received your refund, please contact us at [Your Email].

Non-Refundable Items

Certain items are non-refundable:

• Perishable Goods: Items such as food, flowers, and other perishable goods.
• Custom or Personalized Items: Items made to order or customized specifically for you.
• Digital Products: Downloads and digital content.
• Health and Personal Care Items: Products that cannot be returned for health or hygiene reasons.

Exchanges

We only replace items if they are defective or damaged. To exchange an item, please contact us at [Your Email] or [Your Phone Number] for further assistance.

Contact Information

For any questions regarding our Refund Policy, please contact us at: Email: [Your Email] Phone: [Your Phone Number] Address: [Your Address]

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